| Caribou Highland Hotel | |
Chanthaburi - Thailand |
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Safety and health | After the use we change bed sheets, blankets, pillow cases, and toiletry in the bath room. We clean the floor, chairs and tables, refrigerator, doors and windows and door handles. We flash the toilets and sinks. Left over garbage and waste are properly disposed. Fresh air is let into the room. Lighting, electric water heater, aircon, telephone set, TV and electrical outlets are cleaned and checked whether they are in proper working conditions. Pipe water flow is inspected. Closet and coat hangers are also checked. Building service Cleaning of floors, lifts, walkways, ladders, and furniture takes place daily basic. Fire fighting system is checked by the inspection service according to a schedule. We keep portable fire extinguishers on every floor. These extinguishers have their set dates for the inspection and replacement. Fire hydrants and fire hoses are kept properly in working condition. We have two fire escape routes or ladders: one at each end of the building, emergency lighting operated by stand-by batteries. Swimming pool is watched by pool attandent at busy hours. Life saving equipment is always available. Floor is kept clean to avoid slippery patches. Water is checked by our pool staff for safety level, and is replaced regularly. Common toilets and changing rooms are cleaned regularly. The bath room floors in the guest rooms are made of anti-slip floor tiles to make sure the guests would not slip. Laundry equipment, detergents used, water, dryer are regularly inspected. Restaurant and food Special attention is paid to the restaurant. Tables, chairs, utensils, stuff and equipemt in the kitchen, food storage places are cleaned properly time by time. We purchase food stuff from the suppliers who maintain high standard of clean-ness and safety. Maintenance and repair We have our maintenance team of mechanics and repair men who inspect the equipment around the clock. We also have our contractors for the scheduled maintenance and repair of important items such as air conditioner, water pipes, lift. In the case of emergency our contractors are able to send their repair team fitted with special tools. Staff, training and medical aid Training on safety (such as prevention of work related injuries) and health including the proper use of equipment are given to all new staff. All our permanent staff are covered under the government social welfare programme. Staff are trained to take care of the safety of our guests while they are in our hotel. First aid and some common medicines are kept in the hotel. First aid training are given to watch keepers. If necessary we can call our doctor. We can contact hospitals to send embulance. |
